Shipping and Delivery Policy
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This Shipping and Delivery Policy explains how products and services are delivered by Trueliving Interior Design. Please review the details below for a clear understanding of our delivery process.
• Service timelines will be communicated at the time of order confirmation.
• Project duration may vary depending on the following factors:
– Scope of work
– Design approvals
– Material availability
– Site conditions
• Any changes or extensions in the estimated timeline will be communicated to the client in advance.
• Physical products, if applicable, are shipped through trusted courier and logistics partners.
• Delivery timelines generally range between 5 to 15 working days, depending on the delivery location and product availability.
• Shipping charges, if applicable, will be clearly mentioned at the time of order confirmation.
• Any additional charges arising due to special delivery requirements will be informed to the customer beforehand.
• Delays caused by factors beyond our control, such as natural calamities, logistical disruptions, or government restrictions, may occur.
• Trueliving Interior Design shall not be held liable for such delays; however, we will assist customers with tracking and coordination to the best of our ability.
• If you receive a damaged or incorrect product, please notify us within 48 hours of delivery.
• Supporting photographs or videos may be required for verification and resolution of the issue.
For any questions related to shipping or delivery, please contact us at:
Trueliving Interior Design
Athwagate, Ring Road, Surat, Gujarat, India
Email: truelivinginteriordesign@gmail.com
Phone: +91 98251 34039
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